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ELIMINATE RETURN SHIPPING. OPTIMIZE YOUR BOTTOM LINE.

ELIMINATE RETURN SHIPPING. OPTIMIZE YOUR BOTTOM LINE.

No-Return Refunds: The Smart, Sustainable Future of E-commerce Returns.

Stop paying for expensive return shipping, inspection, and restocking fees on low-value items. Getback automates partial or full refunds, allowing your customers to keep the parcel while you instantly save money and reduce your carbon footprint.

Calculate Your Savings

Book A Free Call Now

The Core Mechanism

Stop Paying for Returns. Keep the Savings.

Stop wasting money on shipping back cheap items. Getback's system is smart: it instantly gives a partial refund and lets the customer keep the item when it costs you more to process than the item is worth.

No Return Shipping

Smart Spending Rules

Fast Customer Joy

Instantly save money on shipping labels, warehouse time, and restocking fees.

Healthcare Intake Automation

Set simple rules by item price or reason to control spending and stop dishonest returns.

E-commerce Product Tagging

Give customers the quickest, easiest solution, which makes them happy and loyal.

The Core Mechanism

Stop Paying for Returns. Keep the Savings.

Stop wasting money on shipping back cheap items. Getback's system is smart: it instantly gives a partial refund and lets the customer keep the item when it costs you more to process than the item is worth.

No Return Shipping

Smart Spending Rules

Fast Customer Joy

Instantly save money on shipping labels, warehouse time, and restocking fees.

Healthcare Intake Automation

Set simple rules by item price or reason to control spending and stop dishonest returns.

E-commerce Product Tagging

Give customers the quickest, easiest solution, which makes them happy and loyal.

The Core Mechanism

Stop Paying for Returns. Keep the Savings.

Stop wasting money on shipping back cheap items. Getback's system is smart: it instantly gives a partial refund and lets the customer keep the item when it costs you more to process than the item is worth.

No Return Shipping

Smart Spending Rules

Fast Customer Joy

Instantly save money on shipping labels, warehouse time, and restocking fees.

Healthcare Intake Automation

Set simple rules by item price or reason to control spending and stop dishonest returns.

E-commerce Product Tagging

Give customers the quickest, easiest solution, which makes them happy and loyal.

Smart Exchanges

Get a New Sale with Easy Exchanges

Use the money you save on shipping to fund retention tools that guarantee future revenue, even on a partial refund.

Sell Now, Ship Later

Get the new sale confirmed right away, before the customer even mails the old item back.

Shop Your Whole Store

Customers can exchange for any item, helping them spend more money with you.

Fix the Fit Fast

Automatic swaps for size or color reduce hassle and keep your support team free.

Store Credit

Keep Customers Buying with Store Credit

Keep your money in your store. Store credit means you keep the full sale value, and the customer is guaranteed to shop with you again soon.

Get a Bonus

Offer a little extra money (like $5 more) to encourage customers to take store credit instead of cash.

Save It For Later

Customers get the credit instantly, so they are locked in to re-purchase whenever they are ready.

Guaranteed Future Sales

Turn a refund (a loss) into a new sale (a win) that helps your business grow long-term.

Healthcare Intake Automation

60% of returns are due to size or style-related reasons. Give your customers the simplest way to get the right fit, every time.

Healthcare Intake Automation

60% of returns are due to size or style-related reasons. Give your customers the simplest way to get the right fit, every time.

Healthcare Intake Automation

60% of returns are due to size or style-related reasons. Give your customers the simplest way to get the right fit, every time.

E-commerce Product Tagging

With Advanced Exchanges, you can offer similar products for exchange right within the flow, all while offering only what is in-stock and ready to ship out.

E-commerce Product Tagging

With Advanced Exchanges, you can offer similar products for exchange right within the flow, all while offering only what is in-stock and ready to ship out.

E-commerce Product Tagging

With Advanced Exchanges, you can offer similar products for exchange right within the flow, all while offering only what is in-stock and ready to ship out.

Reviews

What Our Users Say

Hear from businesses who’ve transformed their workflows with our solutions

An absolute standout! This platform delivers robust tools, effortless connectivity, and usability

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Brendan

owner of plantio

An absolute standout! This platform delivers robust tools, effortless connectivity, and usability

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Brendan

owner of plantio

An absolute standout! This platform delivers robust tools, effortless connectivity, and usability

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Brendan

owner of plantio

A remarkable solution! It provides top-tier features, intuitive interfaces, and reliability

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Wilson

owner of saan

A remarkable solution! It provides top-tier features, intuitive interfaces, and reliability

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Wilson

owner of saan

A remarkable solution! It provides top-tier features, intuitive interfaces, and reliability

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Wilson

owner of saan

A genuine innovation! Experience advanced tools, smooth workflows, and high utility

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mayak

owner of deconec

A genuine innovation! Experience advanced tools, smooth workflows, and high utility

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mayak

owner of deconec

A genuine innovation! Experience advanced tools, smooth workflows, and high utility

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mayak

owner of deconec

A revolutionary platform! Packed with cutting-edge tools, integration ease, and functionality

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jacychan

owner of canacio

A revolutionary platform! Packed with cutting-edge tools, integration ease, and functionality

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jacychan

owner of canacio

A revolutionary platform! Packed with cutting-edge tools, integration ease, and functionality

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jacychan

owner of canacio

A real breakthrough! Unlock next-gen features, seamless compatibility, and efficiency

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jamesli

owner of gito

A real breakthrough! Unlock next-gen features, seamless compatibility, and efficiency

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jamesli

owner of gito

A real breakthrough! Unlock next-gen features, seamless compatibility, and efficiency

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jamesli

owner of gito

A standout choice! Combining advanced features, smooth syncing, and practicality

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janney

owner of ioptp

A standout choice! Combining advanced features, smooth syncing, and practicality

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janney

owner of ioptp

A standout choice! Combining advanced features, smooth syncing, and practicality

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janney

owner of ioptp

Contact us

Reach Us Anytime

Have questions or need help? We’re here for you

Send us an Email

Facing technical challenges or product concerns? We’re here to assist

getback@support.com

Send us an Email

Facing technical challenges or product concerns? We’re here to assist

getback@support.com

Send us an Email

Facing technical challenges or product concerns? We’re here to assist

getback@support.com

Give us a Call

Let’s collaborate on custom solutions or discuss product insights

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Give us a Call

Let’s collaborate on custom solutions or discuss product insights

+1234567890

Give us a Call

Let’s collaborate on custom solutions or discuss product insights

+1234567890

We’d love to help! Let us know how

We’d love to help! Let us know how

We’d love to help! Let us know how

FAQ's

Frequently Asked Questions

Hear from businesses who’ve transformed their workflows with our solutions

What is a "No-Return Refund" or "Keep-the-Item" policy?

It is a modern returns policy where a business issues a full or partial refund for an item without requiring the customer to ship the item back. It is typically applied to low-cost, bulky, or slightly damaged items where the logistics cost exceeds the item's resale value.

What is a "No-Return Refund" or "Keep-the-Item" policy?

It is a modern returns policy where a business issues a full or partial refund for an item without requiring the customer to ship the item back. It is typically applied to low-cost, bulky, or slightly damaged items where the logistics cost exceeds the item's resale value.

What is a "No-Return Refund" or "Keep-the-Item" policy?

It is a modern returns policy where a business issues a full or partial refund for an item without requiring the customer to ship the item back. It is typically applied to low-cost, bulky, or slightly damaged items where the logistics cost exceeds the item's resale value.

How does Getback automate this process?

How does Getback automate this process?

How does Getback automate this process?

How does this policy save my business money?

How does this policy save my business money?

How does this policy save my business money?

Won't customers abuse the Keep-the-Item policy?

Won't customers abuse the Keep-the-Item policy?

Won't customers abuse the Keep-the-Item policy?

Do I have to give a full refund?

Do I have to give a full refund?

Do I have to give a full refund?

How does Getback integrate with my e-commerce store?

How does Getback integrate with my e-commerce store?

How does Getback integrate with my e-commerce store?

Stop Paying for Returns. Start Profiting.

Ready to flip the script on reverse logistics? Getback is the only platform that allows you to intelligently cut costs with No-Return Refunds, retain revenue with automated Exchanges, and secure future sales with incentivized Store Credit.

Calculate My Savings & Get a Demo

See How Our Spending Rules Work